Registration - Refund Policy 

Council Event Fee Refund FAQ’s

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Q: Why does the Council need a refund policy?
A: As a non-profit donation based business, it is important for the Council to show fiduciary responsibility. We are obligated to use funds wisely and in the best interest of all our members, particularly our youth. It is not financially responsible to return event funds to a non-participant at a late date, because we will have spent funds on that participant. Program materials, patches, and t –shirts, for example, are ordered well in advance, and can’t be returned.

WashJam 2020 has been rescheduled to August 18 - 21, 2022.
For disposition of your registration fees, we are giving you three options:

1. Donate all or a portion of your registration fees using the refund form to Pacific Harbors Council to assist us in recovering costs and keeping Scouting strong in the Pacific Northwest.

2. Move your registration forward to 2022, (preserving your 2020 early registration discounts). If you have already rolled over your fees to WashJam 2021, you need take no further action. Your fees have already been transferred to WashJam 2022.

3. A full refund of your registration fees.*
Requests received using the refund form will receive a full refund.

Fees from WashJam 2020 that are rolled over to 2022 fall under the Council Refund Policy, meaning once rolled over, you can still get a full refund up to August 3, 2021.

* IMPORTANT NOTE ON REFUNDS: 2022 pricing will not include an 'Early Bird' discount, so if you paid the $42/$63 rate, and request a full refund, you will lose your $5 discount when buying tickets to WashJam 2022.

If you would like to receive a refund or have your registration costs donated, please submit your request on the website: and let us know which option you choose along with the name and registration ID# number(s) you received on your confirmation email if possible.

WashJam 2021 Registration Is Now Open! If you haven't signed up for WashJam yet, registration is now open for WashJam 2022, to be held in August 2022.

Q: How do I request a refund?
A: Refund requests must be submitted in writing via email. Please include your registration ID number, your name, the reason you cannot attend, and the method of payment.

Q: Can my refund be credited to my credit/debit card?
YES! That is the quickest and easiest way of processing your refund. If you registered online, the card you used to pay for your registration will be credited. If you registered at one of the Service Centers you may choose your method of refund. Please note we cannot give cash refunds.

Q: Who can I contact if I have questions regarding my refund?
A: Please contact Susan Richmond at the Tacoma Scout Office for any questions regarding refunds.

Visit the WashJam 2022 Registration website to adjust your youth or adult headcount, and add the names of your Scouts to your unit roster.

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